Get in touch with Authentic Casinos Canada

authenticonlinecasinoscanada.com applies the concept of authenticity to the online casino space: a casino is authentic when what it claims about its games, payouts, and player-protection commitments can actually be verified against real evidence. Our editorial team investigates those claims for every platform we cover, and we welcome questions about how that investigation proceeds.

If you have noticed a claim on this site that appears to be inconsistent with your own experience or with documentation you have access to, please write to the editorial address at the foot of this page. Specific, sourced reports of inaccuracy are the most useful kind of feedback we receive, and we take them seriously.

The editorial team is the right contact for: methodology questions, score disagreements, requests to evaluate additional casinos, and factual corrections to content we have already published. The casino's own support team is the right contact for: anything involving your account, your deposits, your withdrawals, or your bonus eligibility.

We want to be clear that we have no mechanism to intervene with a casino on a player's behalf in account matters. Account-level decisions — including withdrawal approvals, bonus forfeitures, and account suspensions — are made by the operator under its terms and conditions. Contacting our editorial team will not speed up or change those decisions.

Personal-data inquiries about information this site has collected can be addressed to the editorial contact. We hold minimal personal data — primarily contact-form submissions — and handle requests for access, correction, or deletion in accordance with applicable Canadian privacy legislation.

Email [email protected].

Details on data handling at Authentic Casinos Canada are in the Privacy Policy; the rules of the site are in the Terms.